How easy is it to cancel a phone line?

Last Saturday I phoned BT to cancel my phone line at the end of February. It seemed to go remarkably well – I couldn’t cancel in on the Sunday I’m moving out but since I’ll be away for a few days before that I wasn’t too bothered. I left it with them that it would be disconnected on 26th Feb. I have a reference number proving that and everything.

Imagine my surprise, then, when I get home on Monday evening to have no broadband, no phone line. I phone up the faults line this morning and they tell me it’s not a fault and pass me on to Customer Services. The chap there tried to be helpful but clearly wasn’t going to be able to fix it for me. He blamed Openreach for actioning the disconnect early and offered to place an order for a new line. No guarantee when it would be done or if I’d have broadband again when it does come through.

I’ve also heard that the @BTCare Twitter account are quite helpful so I’ve emailed them to see if they can help. When I worked for Bluesock, BT were a constant source of problems for pretty much every client – I thought I was past that but no, just when you think something is going well they manage to fsck it up.

Marco Pierre White, The Swan

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Tonight the Nolan family went out for my Mum’s 24th birthday to the newly reopened Swan restaurant in the heart of Argleton Aughton. The Swan along with the West Tower and another place in Cheshire are part of Marco’s new northern franchises – owned locally but using MPW’s brand. No idea what his involvement is in the business but he didn’t serve our drinks!

With the Swan only opening on Monday evening I’d expected a few rough edges and there were some but nothing serious. The Somerset cider wasn’t on leaving Gaymers in its place and the beer selection was much reduced. Bottled ales available should’ve been Bombardier, Old Speckled Hen, Black Sheep and Hobgoblin but the latter two weren’t yet on. There was a decent looking selection of wines with a few available by the glass.

For our 7pm reservation a choice of menus was available. A La Carte gave enough choice to satisfy anyone, albeit at a price while the table menu (I forget the fancy French name for it) gave a choice of three starters, mains and deserts at a very good price.

I’m going to try to avoid sounding like a cheesy food critic from a local newspaper (“my dining partner chose the duck and it looked fabulous“) and stick to what I ate – they can add a comment about their own food. For starters I had carrot and mace soup. I was slightly disappointed mace in this case wasn’t a medaevil weapon or a spray police use for apprehending criminals – that certainly would’ve taken dinner in a different direction but it was very good.

For mains, while everyone else chose lamb (shit, I promised not to mention others’ food) I had to go for steak. It turned up cooked medium-rare to perfection served on an oversize plate with a slice of tomato and a stack of onion rings. When challenged, the waiter told me it didn’t come with chips but he must still be learning the menu as almost by magic some turned up neatly arranged on a side plate a minute later. Certainly quality over quantity when it comes to chunks of cow but I’d rate it in my top 15 steaks of all time.

People who’ve been out to dinner with me before will know that I have an unstoppable impulse to buy whatever desert looks closest to chocolate fudge cake provided it isn’t black forest gateaux. This time that happened to be chocolate truffle and it was very, very nice. Almost but not quite too rich it was served with rasberry coulée (thankfully seperate – why ruin a good chocolate desert with fruit?) and a dollop of something resembling warm vanilla ice cream.

Coffee – not part of the menu – and served with a “rose jelly” finished off the meal. In case you’re wondering, “rose jelly” looked quite a lot like Turkish Delight – the stuff dusted in icing sugar not the chocolate covered one made by Kraft.

I know it was a Tuesday night but I’d have thought it would be busier on it’s second night. I’ve not heard much about it though so perhaps they’re going for the soft launch. They’ve done a good job of sprucing the place up and while not radically different to the previous incarnation it feels more like a restaurant and a little less like a hotel lobby from an episode of Poirot.

So that leaves just one thing you’ve all been waiting for – cost! Three courses, coffee and a drink came to around £25 per head which I think is very good value. The a la carte menu looks like it could easily add up to double that and some numbers further down the wine menu made my eyes bleed but for a top class restaurant in Argleton, it can’t be matched.

Have you thought about eating crap after school?

I’ve seen adverts on quite a few bus stops around and about asking “have you thought about Coco Pops after school?”. I even noticed a TV advert for it on some obscure channel late at night – hardly going to catch many school kids.  But that’s not the point, is it?

Coco Pops

Liverpool One Wheel

Went for a ride on the Liverpool One Wheel last night. Great views ovet

See the full set on Flickr.

Beer tasting night

The Ormskirk Baron has persuaded the Source deli to organise a beer tasting night:

Spoke to Paul at the Source deli in Ormskirk today and we have agreed a date for the ale tasting night:

Wednesday 17th February 2010

Tickets are £20 per person and are available from the Source deli itself.

Paul has said that he will put on a number of courses along with ten british beers. Doors open at 7pm with the ‘tasting’ starting at 7:30.

I’m now planning to go – who else is up for it?

Explorer Leaders Weekend

Explorer Leaders weekend up in the Lake District was this weekend. Stopped over at Rydal Hall in the bunkhouse. Well, we were going to be in the bunkhouse until the electric went out:

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Large quantities of candles came to the rescue until we got upgraded to the main hall which looks like this and has a library, drawing room and even a “Bishops Room”. The Bishop wasn’t in so we sat in there for a few drinks.

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Saturday was supposed to be a day on the hill but with the weather forecast looking ropey we spent the morning in sessions before heading for a little walk to Ambleside.

Sunday involved a walk round Rydal up to Grasmere. Lunch at Greens Cafe involved a 30 minute wait for coffee but a very nice cumberland sausage baguette. Blagged a lift back to Rydal from Ash (fresh from his stomp around Fairfield) to give me enough time to pop in at Booths to buy some beers for the Ormskirk Baron.

One thing to come out of the weekend was the suggestion of running a course for Explorers to help them get organised. Thinking of calling it something like Getting Organised… now where have I heard that before ;)

See the full set of photos on Flickr.

Gary Younge Lecture

Tuesday night I went along to the Edge Hill University Jesse Jackson lecture by Gary Younge. It was a really interesting talk about Obama’s “significant but inadequate” first year in office. Video will be available soon and I recommend you take a look.

Gary Younge

The lecture was held at the International Slavery Museum in Liverpool. Not somewhere I’ve visited before but I’ll be making sure I go back for a proper look around soon.

Ferret Snow Hole

Ferrets started back this week and since our planning meeting was just after a large quantity of snow had dumped itself over West Lancashire we decided to have a go at building a snow hole. By the time we met on Monday evening, the snow had started to ice up and the plan was looking considerably more ropey. Not to be put off we grabbed a large cardboard box, some spacehoppers and started shovelling. The results were far more impressive than I imagined!

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Not only was there enough space in there to crawl through (getting very wet in doing so) but it was able to take a bit of weight:

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It held under direct pressure for a while before finally giving way:

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See all the photos on Flickr.

Stripping Feedburner Link Pollution

A while ago Tony Hirst blogged about the problem of Feedburner adding Google Analytics tracking code to links. It keeps cropping up and annoying me so I finally got around to modifying the Delicious Bookmarklet to strip out Analytics parameters:

javascript:(function(){f='http://delicious.com/save?url='+encodeURIComponent((window.location.href+'&').replace(/utm_source=[^&]*&/,'').replace(/utm_content=[^&]*&/,'').replace(/utm_medium=[^&]*&/,'').replace(/utm_campaign=[^&]*&/,'').replace(/&$/,'').replace(/\?$/,''))+'&title='+encodeURIComponent(document.title)+'&v=5&';a=function(){if(!window.open(f+'noui=1&jump=doclose','deliciousuiv5','location=yes,links=no,scrollbars=no,toolbar=no,width=550,height=550'))location.href=f+'jump=yes'};if(/Firefox/.test(navigator.userAgent)){setTimeout(a,0)}else{a()}})()

Update: Bah – WordPress keeps munging my link – copy and paste it into a new bookmark!

I don’t know if there are different versions so you might have to modify to suit your browser.

Bing on Iceland Ormskirk

It’s not due to open for over a month but the new Iceland supermarket in Ormskirk is already showing up in search engine listings.  It has a phone number – 01695 577797 – and a point on the map, despite not being listed on their own website.

image Google doesn’t yet show the store on it’s map, but searching for the phone number does return dozens of listings websites which automatically generate information from whatever source of data they use.  It just goes to show how quickly information can spread around the web.